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Beyond Muscle Forums > Ordering Issues > When Inquiring about order problems


Posted by: abaddon Mar 18 2004, 12:44 AM
It would help us greatly if when posting about orders, and looking for information, you were to provide an order number, zip code, or at least an email. Which ever you prefer is great, as it really aides us in getting the information to you quicker. Thanks.

Posted by: nsx1991 Oct 18 2005, 03:35 AM
If an item is backordered, why don't you contact the customer ? Maybe I would like to delete one backordered item to get the rest of the products in a timely fashion... I've ordered quite a bit through you guys, and I am retty dissappointed this time. What about an 800 number? Hello!!! Please catch up with all your COMPETITION. I am referring to order #201852 placed on the 11th of October. I really needed at least one of these products. If nothing else, an e-mail would be sufficient. Thank You.

Posted by: pipe1288 May 5 2008, 07:41 PM
My order number is 464012 and I have not receive my shipping confirmation email. When will I receive it? I ordered it 1 day ago

Posted by: TommyD May 6 2008, 08:38 AM
QUOTE (pipe1288 @ May 5 2008, 07:41 PM)
My order number is 464012 and I have not receive my shipping confirmation email. When will I receive it? I ordered it 1 day ago

Geeeeeeeez......... rolleyes.gif

Posted by: tomtomtom Jun 25 2008, 09:33 AM
OK SIR laugh.gif

Posted by: tomtomtom Jun 26 2008, 10:43 AM
.....

Posted by: highlander2 Jun 27 2008, 11:56 AM
Hi, my order no is 456433. Thing is I'm waiting for it over two months now. Got no answer for two emails. Can somebody explain me, what's going on here? Contacted with Fedex in my city (Dublin, IE), they never got any package for my address or even similar as mine. Any chance I will get at least some answer?

Posted by: Peter L. Jul 12 2008, 05:31 AM
Hello my order 493791
to Australia
Bulk Nutrition has been paid for it, but Jessica DeAndrea keeps sending a request for a foto id with credit card copy (minus a few numbers) or a past billing address beofre she will send it???

Visa legal people in Australia say dont send this information as requested as it is a security risk via email and fax. I contacted Visa because it seemed like a weird request from Jessica on a gmail adress initially.

So naturally if Visa say no I dont send the foto id details to this Jessica yet they have billed me for the order, despite claiming my billing address is wrong, visa said Jessica DeAndreas emails are not making any sense to them and if they cant give an expected date of delivery the next step is to request my money back and then so on.....

I said no not yet, I was recommended Bulk Nutrition by expat American friend at our local gym, but he is now saying maybe you should start the visa default process in these situations working, he said it is weird to him too.

Can anybody advise me what to do? The order is largely for my mum whom is ill?

I did not want to ring admin as it costs a fortune from here but it looks like Jessica DeAndrea doesnt even read my emails
any advise appreciated. Has anybody had a win win resolution in this situation???? and how???

Posted by: highlander2 Jul 30 2008, 07:30 AM
Is there anyone working in this place, who can give some answer? I don't even remember, how many emails I sent to you already.

Good advice for those who are going to buy here - read the forum first, think twice and then go to BB.com

Posted by: Rotanote Sep 9 2008, 05:13 AM
Order #505401

Have been waiting for my replacement product for the expired product you guys sent me for a very long while now, since mid august. Still waiting patiently... sad.gif

Posted by: Yulaw2k Jan 5 2009, 06:04 AM
I was actually wondering if i could cancel my order, Im gonna reorder it differently on the 7th.
Order Number: 584642

Detailed Invoice: https://secure.bulknutrition.com/account_history_info.php?order_id=584642&domain_base=bulknutrition.com&osCsid=cji7s7h5b4n44ro35e2135is60

Date Ordered: Monday 05 January, 2009

Michael Dean

Yulaw2k@gmail.com

Thankyou!

Posted by: Kory7 Jan 7 2009, 04:17 PM
Order Number: 569559

Order Date: Wednesday 03 December, 2008
Shipped To: **** **** Products: 1
Order Cost: $20.79 View Order

B4G1A9 CANADA

damon_5@hotmail.com


Over a month and still waiting, email went unanswered.


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